1. Q: Do you offer electronic tool set samples? A: YES, we are happy to offer samples for you. The sample cost will be returned to you after order placed.
2. Q: What is the MOQ? A: Small trial order is OK. Please contact for details.
3. Q: How do you pack the goods ? A: We can provide standard package or as per customer requests.
4. Q: What is the type of our transportation ? A: We can deliver it by ship or by air based on the quantity, weight and customer requests. .
5. Q: How can I make the payment? A: Paypal, Western Union, T/T or Trade Assurance.
6. Q: How can I place an order? A: Please contact us any time you are convenient (see below contact info).
7. Q: Can you supply products that are not shown on website? A: Yes, we can. Please send us your requirements and we will try best to assist you.
8. Q: How long is the production lead time? A : About 30-45 days after deposit received. Urgent order will be handled case by case.
Online purchase made through Joaura.com can be returned or exchanged within 30 days from the delivered date. Returns must be in their original packaging, unwashed, unworn and undamaged.